- All products purchased from our website can be exchanged within 07 days only if:
- Exchange request is made within the stated time frame/limit.
- The item(s) is faulty, damaged, or defective at the time of delivery.
- The received product(s) differed from the original order.
- Anything is missing from the package including price tags, labels, original packing, etc.
In such cases, claims can only be entertained if they are made within 07 days of the original order date.
Please email pictures of the defective item to info@rajisclothing.com or call at +92 307 444 9356 within 7 days after order delivery in case to raise a dispute. Raji’s Designs Limited will look at each dispute on an individual basis and will make every effort to be fair to both parties.
Once we receive the item our team will review the damage the dispute is settled fairly, we will issue a replacement of the same value against the product mentioned in the invoice and send it with the next order made by the customer.
- In case of exchange, the customer will be responsible for all shipping, and handling costs.
- Discounted Items cannot be Returned / Exchanged.
- Unstitched articles once stitched will not be entertained
- Wedding Wear and Couture dresses cannot be exchanged or returned under any circumstances.
ORDER CANCELLATION
Raji’s Clothing does not offer a “refund” or “money-back guarantee” on purchased items.
Raji’s Clothing may cancel orders for any reason.
Common reasons may include:
- the item is out of stock,
- pricing errors
- credit card payment is declined.
We do not store Credit card details nor do we share customer details with any 3rd parties.
